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Visitor journey analytics

The paths that convert, and the ones that loop.

Most visitors never follow the path you designed. Journey analytics shows the routes they really take, from the first source to the last page, and which of them end in a sale or signup.

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Journey analytics in GoTrace: an example account for yoursite.com
From an example account. The most common journeys, each with its source, pages, sessions, conversion rate and value.
01 Features

What journey analytics shows you

Most common journeys

The paths most visits follow, starting with the source that brought them.

Converting and non-converting paths

Compare the journeys that end in a conversion with the ones that do not, side by side.

Highest value and best conversion rate

Find the routes that bring the most revenue, and the ones that convert best.

Single-session timelines

Open any visit to see every page in order, with time engaged and how far the visitor scrolled.

Funnels

Define the steps of a signup or checkout and see how many people make it through each step, and who drops out where, by device and source.

Loops flagged automatically

When visitors bounce back and forth between two pages, such as pricing and features, it shows up as an insight with the numbers behind it.

02 In practice

Using journeys to fix your site

01

Find the winning path

See which landing page and next step lead most often to a conversion.

02

Find the leak

Use non-converting journeys and funnels to spot the page where people give up.

03

Shorten the route

Add a clearer next step on the page where good journeys start, then compare next week.

03 Privacy

Measured, not watched.

Journeys are built from anonymous visits. Visitor IDs are hashed per website, so nobody can follow a person across sites.

What the tracker collects

04 Questions

Frequently asked questions

What is a visitor journey?

The sequence of pages a visitor views in one visit, starting with the source that brought them, such as Google, a newsletter or ChatGPT.

How is this different from a funnel?

A funnel checks the steps you define. Journey analytics shows the paths people actually take, including the ones you did not expect.

How many steps are shown?

Journey reports group visits by their first six pages, which covers the vast majority of visits while keeping paths readable.

See your own site explained.

30 days of every feature, including journey analytics. No card, no sales call.

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